Valid from .2020
The owner and administrator of the store is the company:
KGK TRADE spółka z ograniczoną odpowiedzialnością sp.k.
Os. Urocze 12, 31-953 Kraków, Poland
Address for correspondence, addressing and receiving consignments:
KGK TRADE spółka z ograniczoną odpowiedzialnością sp.k.
Osiedle Centrum A 2 31-923 Kraków, Poland
e-mail: info@kgktrade.pl
Registry data:
KGK Trade spółka z ograniczoną odpowiedzialnością spółka komandytowa, located in Kraków,
address: ul. Osiedle Urocze 12, 31-953 Kraków,
KRS: 0000563276, NIP (Tax ID): 6783155146, REGON: 361816905, BDO: 000011479.
All services provided by the SERVICE PROVIDER are provided in accordance with the conditions set out in the following Terms and Conditions. Each CUSTOMER should read and accept the content of these terms and conditions before using the service, placing an order and consequently before concluding the contract of sale.
- DEFINITIONS OF TERMS USED IN THE TERMS AND CONDITIONS
- SELLER AND SERVICE PROVIDER – the company:
KGK Trade spółka z ograniczoną odpowiedzialnością spółka komandytowa, located in Kraków,
address: ul. Osiedle Urocze 12, 31-953 Kraków,
KRS: 0000563276, NIP (Tax ID): 6783155146, REGON: 361816905, BDO:000011479,
with which the contract of sale is concluded through the ONLINE STORE, and which provides services through the ONLINE STORE.
- CONSUMER – a natural person that engages with the SELLER in a legal act not directly related to their business or professional activity.
- CUSTOMER– CONSUMER or entrepreneur, as well as a legal person and an organizational unit which is not a legal person whose special provisions confer legal capacity, which concludes or intends to conclude a contract of sale or uses other services offered through the ONLINE STORE.
- ONLINE STORE– an online service belonging to the SELLER, operating on the website „http://xblitz.pl” through which it is possible to use online services as well as to conclude sales contracts (make a purchase of GOODS).
- GOODS – a thing or service available through the ONLINE STORE.
- SALES CONTRACT– a contract for the sale of goods concluded indirectly through the ONLINE STORE.
- ORDER – a statement made online about the desire to conclude a contract – an invitation to conclude a contract (the order may apply to GOODS or services).
- NEWSLETTER – a service provided online by the SELLER, based on sending commercial and advertising information to the e-mail address provided by the interested party.
- GENERAL PROVISIONS
- The services provided by the SELLER through the ONLINE STORE are mainly the sale of a wide range of consumer electronics in the form of new GOODS. All prices displayed in the ONLINE STORE are prices in Euro currency and are gross prices (including VAT).
- The prices of the goods do not include the shipping costs and other additional services provided at the customer’s request. The shipping costs are borne by the CUSTOMER and are charged separately at the time of placing the order.
- All GOODS available in the SELLER’s offer to CUSTOMERS using the ONLINE STORE are presented in the form of a photo and an accompanying description. All content, information or descriptions of goods on the STORE’s website do not constitute an offer within the meaning of the civil law, but is an invitation to conclude a contract.
- In order to allow the conclusion of the contract, the SELLER provides the following services free of charge through the website of the ONLINE STORE:
– registration, creation and administration of the CUSTOMER’s account in the ONLINE STORE;
– processing of the FORM OF ORDER OF GOODS in the ONLINE STORE;
- In addition, the SELLER provides an optional „NEWSLETTER” service for the purpose of providing commercial information, news notices and special offers.
- The CUSTOMER, when registering an account, concludes an electronic service contract with the SELLER, accesses services in the form of a wider functionality of the ONLINE STORE (depending on the available options e.g. direct access to the history of orders, adding different delivery addresses, collecting loyalty points, etc.). Within the limits of the created account, customer data and information related to its online store activity is collected. The contract for the provision of a supplying and maintaining the online account belonging to the CUSTOMER is concluded for an indefinite period, with the right to terminate it at any time by:
– filling in the termination statement in accordance with the model form „Closing the Customer’s account” (Annex 1), included with these terms and conditions;
– sending the declaration electronically to the SELLER’s e-mail address: info@kgktrade.pl;
– Posting a statement on the SELLER’s website about the automatic closure of the account at the time of execution of the last order.
- An exception is made in a situation where the SELLER is already in the process of fulfilling the order previously submitted by the CUSTOMER. In this case, the termination of the contract and the closure of the CUSTOMER’s account will take place as soon as the order in question is executed.
- The contract for the provision of an online service consisting in enabling the customer to place a single ORDER in the ONLINE STORE (without the need to register and create a CUSTOMER account) is concluded for a limited period – necessary for the completion and processing of the order form. This agreement is terminated upon submission and confirmation of the ORDER by the CUSTOMER.
- In the case of a service contract that is concluded for an indefinite period, the SELLER may terminate it:
– if the CUSTOMER violates any point of these terms and conditions, with a notice period of 30 days from the date of termination or without notice by agreement of the parties.
– in the event that the CUSTOMER of the store is an entrepreneur, the contract may be terminated with immediate effect.
- Termination of the contract may be done online by sending it to the CUSTOMER’s e-mail address, as specified during registration or by traditional post, to the address indicated by the CUSTOMER.
- Computer equipment in the form of any device that allows a stable connection to the Internet, displays content and enables the use of online store websites without any difficulties is required to use the SELLER’s ONLINE STORE. For the proper use of all functions of the ONLINE STORE, it is necessary to turn on Javascript and cookies.
- CUSTOMER is always obliged to provide real information, in particular contact details and correct delivery address ,when placing an ORDER and an up-to-date e-mail address in order to ensure communication and enable the SELLER to fulfill ORDERS and provide services.
- Before the CUSTOMER uses any services provided by the SERVICE PROVIDER, including the conclusion of the sales agreement, the CUSTOMER is obliged to read the content of these terms and conditions and accept them.
- Optionally, the CUSTOMER may also consent to receive information from the SELLER to the given e-mail address in the form of: goods added to the offer, promotions, novelties and discount codes as part of the NEWSLETTER service. The CUSTOMER can disable this service at any moment using their account.
- SUBMISSION AND EXECUTION OF ORDERS
- The SELLER sells retail and allows orders to be placed 7 days a week, 24 hours a day – only online via the ONLINE STORE form.
- Before placing each ORDER, the CUSTOMER must read the content of these terms and conditions. Confirmation that the provisions of the terms and conditions are accepted hast to be made during registration and creation of the CUSTOMER account and each time before the final confirmation of the order placed. Acceptance of the regulations is voluntary, however, the use of online services including the possibility of placing an ORDER is not possible without accepting the provisions of these terms and conditions.
- Orders may be made by CUSTOMERS who have full legal capacity.
- The Customer sends the ORDER through the ONLINE STORE, makes an offer to buy the goods of his choice, accepting their description, condition, quantity and declared quality. The conclusion of the SALES CONTRACT between the CUSTOMER and the SELLER concerning the purchase of the selected GOODS in the ONLINE STORE occurs after:
- the CUSTOMER places the order and fulfilled the terms of the contract, providing complete, up-to-date and true contact details, acceptance of these terms and conditions and final confirmation of the ORDER on the website of the ONLINE STORE triggering the process of sending the ORDER to the SELLER,
- the SELLER sends back a confirmation of the ORDER to the CUSTOMER’s e-mail address.
The SALES CONTRACT between CUSTOMER and SELLER that concerns the purchase of chosen GOODS in the ONLINE STORE is a temporary contract and lasts for as long as it takes to fulfill the ORDER. The place where the service of providing GOODS from the ONLINE STORY is provided is the delivery address provided by the CUSTOMER.
- The binding price for the CUSTOMER is the current price listed at the time of placing and confirming the ORDER.
- Each order accepted for execution is confirmed once by the SELLER in the form of feedback sent to the CUSTOMER’s e-mail address. In case the CUSTOMER has not received such confirmation – he should immediately contact the online store service via the contact form or by phone.
- The status of an online order placed may be observed by CUSTOMERS with a registered account in the ONLINE STORE. CUSTOMERS without a registered account will be notified of changes in the order’s execution status by e-mail, sending messages to the e-mail address provided.
- The fulfillment of the ORDER (collection and shipment of GOODS) by the SELLER occurs when all the following conditions are met:
- a) the submission and confirmation of the ORDER by the CUSTOMER on the website of the ONLINE STORE
- b) confirmation of acceptance of the ORDER by the SELLER
- c) confirmation tha the payment for the ordered GOODS has been sent to the SELLER’s bank account, specified in the content of the confirmation, with the exception of cases where the CUSTOMER has chosen “On delivery” payment method.
- GOODS that are already in the shopping cart are also available to the other CUSTOMERS until the order is confirmed and may be purchased by them. The priority principle in placing and confirming the ORDER applies here.
Example: If 2 CUSTOMERS have added the same ITEM to their shopping cart, their booking and sales are due to the CUSTOMER who first placed and confirmed the ORDER. The „I confirm order with payment obligation” button sends the ORDER to the SELLER’s office and automatically reserves the ordered goods for the first CUSTOMER. This example does not apply to a situation where the CUSTOMER has chosen to pay with a debit card or credit card. GOODS that were paid with a credit card or a debit card are booked for the CUSTOMER when a positive result of the transaction is confirmed.
- ORDERS will be processed according to the order of submission in a period of time ranging from 24 hours to 7 working days, counting from the date of conclusion of the SALES CONTRACT and the date of confirmation of payment for the CUSTOMER’s ORDER, except in the event of the CUSTOMER choosing the option to pay „on delivery”. The amount of time mentioned covers both the completion of the order is completed and the delivery time.
In special situations, the SELLER reserves the right to send the ordered GOODS later – after prior agreement with the CUSTOMER.
- ORDERS sent by CUSTOMERS are always verified by the SELLER in terms of the correctness of the given data in the ORDER form. THE SELLER reserves the right to phone the CUSTOMER to verify the ORDER.
- The fulfillment of an ORDER with incorrect or incomplete data will be suspended for the duration of their completion or explanation, but for no longer than 7 working days. In this case, if contact with the CUSTOMER is not possible within 7 days from the date of placing the ORDER, it will be automatically cancelled and the ordered goods added to the STORE’s assortment without additional agreement from the CUSTOMER. In this case, if the CUSTOMER has already made any payment for the ORDER, the payment will be returned to the bank account indicated by the CUSTOMER, and in the absence of contact with the CUSTOMER, to the bank account from which the payment was transferred to the seller’s bank account.
- Orders unconfirmed, or which have been interrupted in the process of online payment (not completed), are treated by the SELLER as uncompletedand not resulting in the conclusion of the contract of sale.
- Any changes to payment methods, order fulfillment rules, regulations, prices or configurations of goods do not apply to CUSTOMERS whose orders have already been accepted (before the changes were made) and will be implemented in accordance with the rules in force at the time of placing the order.
- If the CUSTOMER is a CONSUMER, the SELLER is obliged to deliver the goods without delay to the CUSTOMER, no later than thirty days from the date of conclusion of the contract, unless the contract states otherwise. In the event of a delay on the SELLER’s side, the CONSUMER may set an additional time limit for the issue of the items and, if the SELLER cannot make the delivery in that time, may withdraw from the contract.
- If the SELLER informs the CUSTOMER that they will not comply with the above provision, the CUSTOMER may withdraw from the contract without setting an additional time period.
- PAYMENTS FOR GOODS
- The following payment methods are available:
- a) Transfer – The CUSTOMER, after submitting and confirming the ORDER, will receive a return message to their given e-mail address with the bank account number to which the payment must be transferred for the ORDER. ORDERS paid by bank transfer will be processed after the payment from the CUSTOMER has been credited to the SELLER’s bank account. Payments made by CUSTOMERS should include at least the ORDER number in the title of the transfer, allowing for quick and efficient execution of the ORDER.
- b) Online payments – orders are booked and executed once the CUSTOMER sends the payment and the entities handling the transaction confirms said payment. Settlement of transactions by debit card, credit card or e-transfer are carried out via Przelewy24.pl.
- c) Cash on delivery payment – in this case, the CUSTOMER is obliged to pay for the ORDER when receiving the GOODS from the courier at the place indicated as the delivery address.
- Orders in which the CUSTOMER has chosen to pay by card have the status of „due”, which means that the CUSTOMER, when making payment for the ordered goods, is obliged to carry out the payment transactions until the end according to operator’s instructions – no matter whether it gets a positive or negative payment result. If a payment by card is refused, the SELLER will ask the CUSTOMER to choose a different method of payment – however, the payment should be made not later than within 7 working days from the date of placing the order.
- If, during the execution of card payment or electronic payment, the CUSTOMER closes the window of the web browser through which they were making a payment, or cancels the method of payment, the order will also be automatically cancelled by the SELLER without maintaining the booking period for the goods.
- The CUSTOMER is obliged to pay the price for the GOODS under the SALES CONTRACT within 7 days from the date of its conclusion. ORDERS that will not be paid by the CUSTOMER on time will be automatically cancelled and the contract of sale will be considered voided. This does not apply to the choice of „on delivery” payment. The goods included in the order not paid on time will be added to the offer of the ONLINE STORE without further agreement with the CUSTOMER.
- DELIVERY OF THE ORDER
- The delivery costs of the ORDER shall be borne in full by the CUSTOMER, unless otherwise stated in the description of the offer or the specifications of the ORDER.
- THE CUSTOMER at the time of filling out the part of the ORDER form for delivery – will be informed about the total costs of delivery of the ORDER to the indicated address in Europe. By choosing the most suitable option, THE CUSTOMER makes a choice and accepts the cost of delivery.
- Delivery costs are specified in „Delivery” tab on the website of ONLINE STORE.
- The delivery of the ORDER shall be carried out by:
– GLS Courier
- COMPLAINTS AND WARRANTIES
- The SELLER is obliged to deliver the GOODS, which are the subject of the SALES CONTRACT, as described and without any defects.
- The SELLER shall be liable to the CONSUMER for defective GOODS in accordance with the applicable law.
- When a SALES CONTRACT is not concluded with the CONSUMER, the provisions on the warranty contained in the Civil Code shall be excluded.
- THE CONSUMER has the right to file a complaint if the GOODS purchased contain defects or if they do not conform with the contract concluded.
- In the case of the sale of GOODS containing a physical or legal defect – the CONSUMER can request services from the SELLER based on the product warranty, for a period of 2 years from the date of sale of the GOODS. A physical defect is considered to be the non-conformity of the GOODS sold with the contract. The SELLER is exempted by warranty if the CONSUMER has been informed of the defect at the time of conclusion of the contract online (e.g. a description or photo of the GOODS specifying its defect) or verbally (e.g. telephone consultation).
- We encourage you to submit an application for your complaint to the email address:support@kgktrade.pl.
- Each complaint will be promptly processed by the seller no later than 14 work days after it is sent.
- GOODS that have been repaired or exchanged in connection with the complaint – will be delivered to the CUSTOMER at the SELLER’S expense.
- The CONSUMER has the right to reduce the price of defective GOODS which are the subject of the contract of sale or withdraw from this contract, unless the SELLER has taken immediate action and efficiently replaced the defective goods with defects-free replacement or takes service measures to remedy the defect. This restriction does not apply if the GOODS have already been replaced or repaired by the SELLER, or the SELLER has not exchanged the GOODS for a defects-free replacement, nor has he removed the defect.
- Instead of the SELLER’s proposed defect removal, the CONSUMER may demand that the goods be replaced for a model free of defects or, instead of a replacement, demand the removal of the defect, unless it is impossible to bring the GOODS into conformity with the contract in the manner chosen by the CONSUMER or if it would require excessive costs compared to the way proposed by the SELLER. In assessing excessive costs, the SELLER takes into account: the value of the defect-free item, the nature and significance of the defect found and the disadvantages to which the CONSUMER would have to undergo compared to other methods of satisfying their demands.
- In the event that the complaint relates to damage to the GOODS during delivery, the CUSTOMER may draw up a written report of the destruction of the GOODS upon receiving the shipment from the Courier. The destruction protocol shall include:
- a) Date of preparation of the protocol,
- b) Date of delivery of the shipment,
- c) Courier’s name and official data (Employee Number ID, courier’s company name, contact telephone number),
- d) A detailed description of the damage or damage to the packaging and the condition of the GOODS.
The protocol shall contain a consistent statement by the Courier and the Recipient of the actual state of damage and the contents of the shipment.
- Sending the protocol to the address of the repair service (KGK TRADE sp. z o.o. sp.k., Osiedle Centrum A 2, 31-923 Kraków) within 3 working days from the date of delivery of the damaged shipment, including damaged content, will allow for smooth and fast examination of the complaint. in which The shipment should be sent after generating a corresponding RMA by sending an email to:support@kgktrade.pl
- The CONSUMER may not withdraw from the contract if the resulting defect is negligible, subject to the provisions mentioned under point G below.
- Regardless of the CONSUMER’s rights to warranty on defective products, all goods in the ONLINE STORE offer are covered by the manufacturer’s warranty, detailed information is available at https://xblitz.pl/en/warranty.
- The warranty for the GOODS sold does not exclude, limit or suspend the CONSUMER’s rights to warranty for defects in the product.
- RIGHT TO WITHDRAW FROM THE CONTRACT AND RETURN THE GOODS PURCHASED REMOTELY
- In accordance with Article 27 of the Polish Consumer Rights Act (OZ 2019 item 134 with amends) THE CONSUMER entering into a „distance contract”has the right to withdraw from the contract, without giving a reason, within 14 calendar days from the date of receiving the ordered GOODS, provided that the products and services returned are not ones that cannot be withdrawn from, as detailed by Article 8 mentioned below.
- In the event of withdrawing from the purchase of GOODS, the CONSUMER shall inform the SELLER thereof by filling out the form „Withdrawal from the sales contract” (Annex 2) and sending it by post to the seller’s mailing address that is listed heading of the Terms and Conditions.
- In the event of withdrawal from the SALES CONTRACT, the CONSUMER shall be entitled to reimbursement of the costs incurred. If, at the time of conclusion of the SALES CONTRACT, the CONSUMER has chosen a method of delivery of goods other than the cheapest delivery option offered by the SELLER – the SELLER is not obliged to reimburse the additional costs incurred by the CONSUMER in excess of the cheapest option in the ONLINE STORE.
- In order to receive the refund, the CONSUMER has to send the declaration of withdrawal from the SALES CONTRACT to the SELLER within 14 days of receipt of the ordered GOODS. The date of sending the form has to be within 14 days of the date of delivery of the GOODS.
- The CONSUMER is obliged to return the GOODS at their own expense, within 14 calendar days, counting from the date of sending the declaration of withdrawal from the SALES CONTRACT, to the address of the SELLER given in the heading of the Terms and Conditions. The date of dispatch has to be within 14 days of the date of sending the form of withdrawal from the SALES CONTRACT.
- The amount constituting the payment for the purchased GOODS plus the shipping costs will be refunded by the SELLER to the CUSTOMER no later than 14 days after receiving the CONSUMER’s declaration of withdrawal to the bank account number indicated in the declaration, provided that the selected payment channel does not incur additional costs for the SELLER. The SELLER may refrain from making a refund to the CUSTOMER until the return of the GOODS has been received or proof of return has been provided by the CONSUMER, whichever occurs earlier.
- The amount constituting the refund of the GOODS purchased may be reduced as a result of the CONSUMER’s use of the GOODS in a manner other than necessary to establish the functionality or characteristics of the GOODS.
- The CONSUMER’s right to withdraw from a distance contract is not applicable in the following cases:
- a) when services have been provided or which have been performed with the expressed consent of the CONSUMER;
- b) when the price of the GOODS depends on fluctuations in the financial market over which the SELLER does not exercise control and which may occur before the expiration of the withdrawal period;
- c) when the subject of the service is not prefabricated, made in a personalized manner to individual needs, or by the specification given by the CONSUMER;
- d) when the subject matter of the service is supplied in a sealed package which, after opening the packaging, cannot be returned for health reasons or for hygienic reasons, when the packaging has been opened after delivery,
- e) where the subject matter are GOODS which, after delivery, by their nature, are inseparable from other things;
- f) when the CONSUMER has expressly requested to make the trader come to them for urgent repair or maintenance. If the trader provides additional services other than those which the consumer has requested or supplies GOODS other than the spare parts necessary for repair or maintenance, the CONSUMER has the right to withdraw from the additional services or things;
- g) when the subject of the service is sound or visual recordings or computer software supplied in sealed packaging, if the packaging has been opened after delivery;
- h) when the GOODS are digital content that is not recorded on a tangible medium, if creation of said content began with your express consent, before the expiry of the withdrawal period and after the trader has informed the consumer about the loss of the right to withdraw.
- The right of withdrawal also applies mutatis mutandis to the agreement relating to the conduct of the CUSTOMER Account.
- If the SELLER receives a return of the GOODS as a result of the customer’s failure to receive them, they reserve the right to re-supply it only after receiving a prepayment to the SELLER’s account. Upon receipt of the returned GOODS, the SELLER will inform the CUSTOMER by email or phone. Failure to reply within 3 working days will be treated as giving up the ordered goods.
- FINAL FINDINGS
- The SELLER reserves the right to change the provisions of these Terms and Conditions and to change, update or remove the services currently provided.
- Any changes to the provisions of the Terms and Conditions and the scope of the services provided shall enter into force within 14 days from the date of publication of the amendments made or a new version of the Terms and Conditions. Any orders and services that have started before the changes are made will continue in accordance with the terms that were in force when the order was placed and confirmed.
- The CUSTOMER will be informed electronically of any change in the terms and conditions and the scope of the services provided by the SELLER. The CUSTOMER has the right to accept or reject the changes. Rejection of changes by the CUSTOMER is tantamount to termination of the contract for the provision of services with the SELLER, subject to the provisions of Article 2 above.
- In the event that the Terms and Conditions contain provisions contrary to the provisions in force in the European Union, these provisions take precedence over the wording of these Terms and Conditions.
- These Terms and Conditions are by no means intended to limit or eliminate the rights of the CONSUMER within the meaning of the Act of 23 April 1964 of Polish Civil Code (OJ 2019, item 1145 as amended). At any time, the changes to the law and the occurrence of non-compliance with their current wording shall take precedence. In the remaining provisions, the regulations remain in force.
- The CUSTOMER is obliged to protect and keep secret the parameters of access to their account such as LOGIN and PASSWORD, and to use them in a secure environment that makes it impossible to be taken over or copied by third parties. The CUSTOMER should log out every time the order is complete and make sure that the history of the pages viewed and the temporary files of the web browser have been permanently deleted by them.
- All names of GOODS offered for sale in the ONLINE STORE are used for the purpose of identifying them and may be protected and reserved under the provisions of the Polish Act on Industrial Property Rights (Journal of Laws of 2017 item 776 as amended).
- Any dispute arising from the services provided by the SELLER within the online store will be settled by the ordinary courts. The customer who is a consumer has the opportunity to use the out-of-court method of dealing with complaints and redress before the Permanent Arbitration Consumer Court at the Regional Inspector of Trade Inspection in Cracow. Information on how to access the aised procedures and dispute settlement procedures can be found at the following address: www.uokik.gov.pl, in the tab „Settlement of consumer disputes”.
- In matters not governed by these Regulations, the relevant provisions of Polish law shall apply.
- PROCESSING AND PROTECTION OF PERSONAL DATA
- We inform you that, in the course of its business, the SELLER processes personal data provided by CUSTOMERS within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/W, solely for the purposes of the performance of a sales contract or service to CUSTOMERS, in accordance with the Privacy Policy listed on the ONLINE STORE website.
- The Administrator of Personal Data isKGK Trade spółka z ograniczoną odpowiedzialnością spółka komandytowa, with its registered office in Kraków, address: ul. Osiedle Urocze 12, 31-953 Kraków, KRS 0000563276 , NIP (Tax ID): 6783155146, REGON: 361816905, BDO 000011479.
- Information regarding CUSTOMER rights and the rules for the processing of personal data can be found in the Privacy Policy
Annex 1
Close a CUSTOMER account
(If you wish to remove your CUSTOMER account from the STORE database, please send the following form to the email address provided in the heading of these terms and conditions)
Please delete my Customer account from the xblitz.pl online store database
Name: ………………………………………………………………………………………………………………………………………………………………………………………………………….
E-mail address provided at the time of account registration: …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
Annex 2
Withdrawal from the sales contract
(The following form must be filled and sent back to the mailing address provided in the heading of the Terms and Conditions.)
KGK TRADE spółka z ograniczoną odpowiedzialnością sp.k.
Osiedle Centrum A 2
31-923 Kraków
info@kgktrade.pl
e-mail address:…………………
I, ………………………………………………………………………. hereby inform you of the withdrawal from the contract of sale of the following goods:
Name of goods ………………………………………………………………………………………………………………………………,…………,…………,…………………………………………………………..
Catalogue no ………………………………………………………………………………………………………………………………………………………………………………………………………………………………….
Date of conclusion of the contract……………………………………………………………………………………………………………………………………………………………………………………………..
Date of delivery …………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..
Name………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..
Address……………………………………………………………….
Date and signature
………………………………………………………………………………………………………………………………………………………………………………………………………………………